Customer Service Skills Certificate

  • 1 hour
  • 99 US dollars
  • eLearning

Service Description

Good customer service can make the difference, every point of contact is an opportunity to win a lifelong customer. How to provide outstanding customer service can be learned. The challenge of providing the skills to delight customers is what motivates us all-day-long. Whether it’s soft skills to handle angry callers, or hard skills of applying statistical analysis to predict call volumes; we love creating interactive e-learning courses that are fun to take, are easy to understand, and teach skills that can be applied right away. The Next Level Empowerment & Development Customer Service Skills Program is a comprehensive series of courses designed to take your Customer Service skills to the next level. Included Courses: -Business Etiquette -Communication Strategies -Customer Service -Conflict Resolution -Customer Support -Emotional Intelligence -Handling A Difficult Customer -Stress Management -Telephone Etiquette

Upcoming Sessions

Contact Details

+ 4802283125


©2017 by PWEN. Proudly created by Go Tell It Communications & Publishing, LLC